Privacy Policy
How we collect, use, and protect your personal information
Last updated: June 25, 2025 | Effective Date: June 25, 2025
Our Commitment to Privacy
At Devensa Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services.
Privacy-First Approach
We follow privacy-by-design principles, collecting only necessary information and implementing strong security measures to protect your data.
Information We Collect
Personal Information
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (encrypted)
- Account preferences and settings
Usage Data
- Pages visited and time spent
- Features used and click patterns
- Device and browser information
- IP address and location data
Technical Data
- Log files and error reports
- Performance metrics
- API usage statistics
- Security event logs
How We Use Your Information
Service Delivery
- • Provide and maintain our services
- • Process transactions and billing
- • Deliver customer support
- • Send service-related communications
- • Customize user experience
Business Operations
- • Improve our products and services
- • Conduct analytics and research
- • Prevent fraud and security threats
- • Comply with legal obligations
- • Send marketing communications (with consent)
Information Sharing and Disclosure
We Share Information With:
Service Providers
- • Payment processors
- • Cloud hosting services
- • Analytics providers
- • Customer support tools
Legal Requirements
- • Law enforcement requests
- • Court orders and subpoenas
- • Regulatory compliance
- • Protection of rights and safety
We Never:
- • Sell your personal information to third parties
- • Share data for marketing purposes without consent
- • Provide access to unauthorized parties
- • Use your data for purposes not disclosed in this policy
Data Security
Technical Safeguards
- • End-to-end encryption in transit
- • AES-256 encryption at rest
- • Multi-factor authentication
- • Regular security audits
- • Intrusion detection systems
Compliance Standards
- • SOC 2 Type II certified
- • GDPR compliant data processing
- • CCPA privacy rights protection
- • ISO 27001 security framework
- • Regular penetration testing
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, contact our privacy team at privacy@devensa.com. We will respond within 30 days and may require identity verification.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account Data
Retained while account is active plus 7 years for legal compliance
Usage Analytics
Aggregated data retained for 2 years for service improvement
Marketing Data
Deleted immediately upon unsubscribe or account closure
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.
Essential Cookies
- • Authentication and security
- • Shopping cart functionality
- • Load balancing
- • Basic site functionality
Optional Cookies
- • Analytics and performance tracking
- • Personalization preferences
- • Marketing and advertising
- • Social media integration
You can control cookie preferences through your browser settings or our cookie preference center.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- • Standard Contractual Clauses (SCCs) for EU transfers
- • Adequacy decisions for approved countries
- • Binding Corporate Rules for intra-group transfers
- • Data Processing Agreements with all processors
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending email notification to registered users
- • Displaying in-app notifications
- • Updating the "Last Modified" date
Privacy Questions or Concerns?
Our Data Protection Officer is available to address any privacy-related questions or concerns.
Contact Information
- Email: privacy@devensa.com
- Phone: +1 (555) 123-4567
- Address: 123 Privacy Lane, Data City, DC 12345